Booking Sherpa

Appointment AI

Your front desk
needed a lunch break.

Every salon, clinic, and studio has the same employee of the year: the one answering booking texts under the hairdryer. We build the assistant that answers in seconds, books against your real calendar, remembers every client's preferences, and sends the polite no-show reminders - all day, all evening, snowbird season included.

Book the free fit call Work & rates
A stylist checking bookings on a phone between clients

Thomas Road, Phoenix — Salons, med-spas, studios

The under-the-dryer problem

The booking you miss is the 8pm text

Nobody calls during business hours anymore - they text at 8pm from the couch, and whoever answers first gets the appointment. The front desk steps out, the phone stays in a pocket during a color, and the calendar leaks hours a week.

The Sherpa answers in seconds, knows the difference between a trim and a full set, books the right chair time, and handles the reschedule dance without attitude. Your people keep doing the work; the calendar stops requiring their evenings.

After hours

La pratique, en vrai

The 8pm text, answered in seconds
The booking you stop losing.

The crew

Front-desk veterans who code

Rosa Whitfield

Ran front desks for fifteen years - salon, dental, med-spa - before building the assistant she always wanted on staff. Knows exactly which questions the bot must answer like a human, because she answered them for a living.

Dev Patel

Builds the calendar connections - the double-booking-proof part. Formerly scheduling software for a chain; now insists small shops deserve the same engineering.

Keisha Brown

Interviews your front desk and writes the assistant's manner. The "polite reminder, never guilt-trip" tone is hers, tested on actual snowbirds with actual opinions.

Arturo Lim

Onboarding, texting-setup, and the monthly calendar review. Also teaches the "let the bot take it" habit, which takes about two weeks and changes everything.

Work & rates

Plain rates, real calendar

BuildIncludesLive in
Everyone startsFit CallRosa, on your actual calendar and phone traffic: what the assistant should take over and what it should not. Not every shop needs this - she says so when true. Fit call - the honest map same week Free45 minutes
Start hereThe Front-Desk AICalls and texts answered, real-time booking, preferences remembered, reminders scheduled. Monthly care $190. Answering + booking + reminders 3-4 weeks $3,400build
Most bookedThe Full DeskEverything above plus the waitlist that backfills cancellations automatically - the feature that pays for the whole build, clients report. Plus the auto-backfill waitlist 4-5 weeks $5,200build
The chainMulti-LocationTwo to five locations, shared rules, location-aware booking, and the owner's dashboard. Built for the second-generation family businesses running several chairs, bays, or rooms. 2-5 locations, shared rules, owner dashboard 6-8 weeks $8,900build

All prices USD. Monthly care is cancel-anytime. AI platform fees (typically $50-150/month) paid by you directly - sized honestly on the fit call, never marked up. Your client data stays on U.S. infrastructure and is never resold or used for advertising.

How it goes

From explainer to launch

01

01

The fit call

Bring your calendar chaos. Rosa maps what the assistant should take - and the two or three things it should always hand to a human.

02

02

The voice sessions

Keisha interviews your front desk and the way your regulars actually text. The assistant learns the tone, the pet names, and the "ask for Maria" preferences.

03

03

The build

Dev connects your real calendar and builds the guardrails - no double bookings, no invented services, the polite human handoff when stumped.

04

04

Go live & the habit

Two weeks of Arturo coaching the "let the bot take it" habit. Then the monthly review: fill rate, no-shows, and the hours your people got back.

Client stories

What our clients say

"I was answering booking texts during my son's baseball games. The Sherpa took the evening traffic, filled two cancelled slots from the waitlist the first week, and my no-show rate halved. My son noticed before my accountant did."

Tracy M. · salon owner, 51

"Med-spa front desk, and the bot handles the reschedule dance better than I do - it never gets tired at 6pm. It escalates the sensitive questions to me like it was trained by my mother. Appropriate, really."

Dr. Elena S. · 58

"Three locations, and the shared rules finally made the calendars behave. The dashboard pays for itself in the arguments it ended between my two managers."

Frank O. · family chain owner, 63

// Before you book //

Frequently asked questions

The assistant recognizes the moment and hands off gracefully: takes a message, offers the callback, and flags it to your phone instantly. The rule set is yours - some clients hand off anything medical, anything angry, or anything involving a wedding date.
No - the booking engine reads your real calendar in real time; Dev's entire reputation rests on this. The demo proves it on your calendar, with your chairs, before you pay the final half.
The major ones, yes, and anything with a shared calendar. The fit call settles it in ten minutes; if yours is unusual, Dev says so honestly before you commit.
The reminder sequence is the polite kind - confirmation, the 48-hour note, and the famous 3-hour nudge. Shops report 40-60% fewer no-shows, and the waitlist backfills most of the rest.
Hosted on U.S. infrastructure, encrypted, never sold, never used for advertising or training anyone else's AI - all in writing. Your booking data remains yours; if you leave, it exports with you.
Build plus monthly care plus your direct AI platform fee - typically $50-150/month, sized honestly on the fit call. No markup, no per-booking fees, no surprises in month four.

Contact

Tell us what the phone does now

A sentence about your shop and what happens to booking texts at 8pm. Rosa takes the fit calls herself, snowbird season notwithstanding.

TEL (602) 555-0183
Hours Mon-Fri 8am-5pm MST

メール [email protected]